Transcultural competences include:
- Dissimilarity openness is required to appreciate cultural differences
- Individuals with a higher emotional intelligence and competence deal with stress in a calmer way and avoid counterproductive activities
- Transcultural communication competence is critical for transcultural competence since cultural knowledge, language and non-verbal communication are highly important to both managing differences and coding and decoding messages
- Tolerance for ambiguity is a significant cross-cultural competence which supports individuals in managing ambiguous situations without requiring additional (objective) information
- Cultural understanding supports trust-building and strengthens communication effectiveness
- Information processing skills are important with regard to cross-cultural information processing attitudes and cognitive styles
- Conflict management skills impact greatly on the success of individuals and the organisational outcome
- Self-management skills are likely to improve cross-cultural interactions.
Claude-Helene Mayer and Christian Martin Boness wrote a manual that aims at developing health oriented management practices which focus on individual and organisational well-being. It is a manager´s Handbook towards a successful and healthy leadership mindset.